Post-occupancy surveys | WELL Standard

#24768 - How do co-working space projects comply with this feature?

Projects that are operated as a co-working space should pursue the New & Existing Interiors project type. For this type of project, Feature 86 would apply to all regular building occupants.

#25430 - If the project team is only pursuing WELL Certification for a portion of the office, does the project team need to consider all regular building occupants for the entire space within this WELL feature's scope in order to comply?

Feature 86 primarily addresses physical features within the project rather than organization-level protocols or policies; therefore, the project team is only required to consider regular occupants within the project boundary.

#25378 - How would a Core and Shell project meet this feature?

The owner must distribute a compliant survey to all occupants of the building, including all tenants' employees.

#25097 - When should the first post-occupancy survey be performed? Should post-occupancy surveys be conducted prior to performance verification?

The first post-occupancy survey should be conducted within a year after achieving certification. It is not required that the post-occupancy survey be conducted prior to performance verification; however, a policy document must be submitted during documentation that confirms that requirement will be met.

#24888 - If I'm creating my own post-occupancy survey as an alternative, do I have to submit this as an AAP?

Yes, if you are creating your own post-occupancy survey, you must submit this as an AAP. For projects looking to use an already established, third-party survey, they can submit this as an Equivalency Proposal. All proposals should meet the requirements outlined in Feature 86 Parts 1 & 2.