Certification Process

To get started with the WELL Building Standard™ (WELL) Certification, download the WELL Certification Guidebook and Performance Verification Guidebook. These resources are designed to guide you through every step of the certification and performance verification process so you’ll know what to expect when you begin your journey.

WELL Certification Guidebook

Please download the WELL Certification Guidebook for an overview of the WELL Certification process. Learn the steps and access the resources you’ll need to register your project, complete performance verification and drive awareness of your WELL Certified project. The Certification Guidebook includes detailed information on the following topics:

  • Registration
  • Documentation Requirements
  • Performance Verification
  • WELL Report
  • Award & Continued Engagement
  • Innovations & Alternative Adherence Paths
  • Curative Actions And Appeals
  • Precertification
  • Recertification
  • Use Of Project Information

Performance Verification Guidebook

Please download the Performance Verification Guidebook to explore a step-by-step guide to completing the on-site testing and assessments required for WELL Certification. The guidebook includes detailed information on the following topics:

  • General Information and Set Up
  • Performance Testing Protocols
  • Visual Verification and Spot Checks

WELL Boundary

At registration, projects define the borders of project scope. The WELL boundary may not unreasonably exclude portions of the building, space, or site to give the project an advantage in complying with credit requirements. The WELL project must accurately communicate the scope of the certifying project in all promotional and descriptive materials and distinguish it from any non-certifying space. The WELL project should be defined by a clear boundary such that the WELL project is physically distinct from other interior spaces within the building.

Regardless of boundary, WELL organizational protocol requirements (as defined within Appendix D) must be adopted by the entire entity seeking certification located in the project’s building, such that an occupant’s location within the building does not determine the availability of these protocol requirements.

The following Features contain WELL Organizational Protocol Requirements:

  • Feature 65 – Activity Incentive Programs
  • Feature 66 – Structured Fitness Opportunities
  • Feature 90 – Healthy Sleep Policy
  • Feature 91 – Business travel
  • Feature 92 – Building Health Policy
  • Feature 93 – Workplace Family Support
  • Feature 94 – Self-monitoring
  • Feature 95 – Stress and Addiction Treatment
  • Feature 96 – Altruism
  • Feature 98 – Organizational Transparency

To best understand how your building type can apply the WELL Building Standard, please review the Project Types and Pilot Programs descriptions.

Letters of Assurance

WELL Certification is determined by onsite performance verification and documentation, including Letters of Assurance from the appropriate professionals overseeing the implementation of specific WELL features and component parts during design, construction or operations.

The following Letter of Assurance templates should be completed, signed and submitted as part of the documentation package:

  • Architecture Letters of Assurance
  • MEP Letters of Assurance
  • Contractor Letter of Assurance
  • Owner Letters of Assurance