Post-occupancy surveys
- 84 Health and wellness awareness
- 85 Integrative design
- 86 Post-occupancy surveys
- 87 Beauty and design I
- 88 Biophilia I - qualitative
- 89 Adaptable spaces
- 90 Healthy sleep policy
- 91 Business travel
- 92 Building health policy
- 93 Workplace family support
- 94 Self-monitoring
- 95 Stress and addiction treatment
- 96 Altruism
- 97 Material transparency
- 98 Organizational transparency
- 99 Beauty and design II
- 100 Biophilia II - quantitative
- P5 Health through housing equity
- P6 Education space provisions
86. Post-occupancy surveys
To allow occupants to provide feedback to building owners and management, and help further develop the WELL Building Standard.
Given the diversity of built environments, it is difficult to prescribe a comprehensive set of features that are effective across all settings. Occupancy surveys can be useful in measuring the extent to which a building is effectively promoting and protecting the health and comfort needs of its occupants. In addition, the ability to offer feedback and have a recognized stake in one’s comfort and well-being can have a positive impact on occupant mood.
In buildings with 10 or more employees, the Occupant Indoor Environmental Quality (IEQ) Surveyâ„¢ from the Center for the Built Environment at UC Berkeley (or approved alternative) is given to a representative sample of at least 30% of employees at least once per year unless otherwise noted. The survey covers the following topics of occupant satisfaction:
Aggregate results from surveys are reported within 30 days to the following groups:
![](https://standard.wellcertified.com/v6/sites/standard.wellcertified.com.v6/files/default_images/BSFeature-Empty.png)
Applicability Matrix
Core & Shell | New & Existing Buildings | New & Existing Interiors | |
---|---|---|---|
Part 1: Occupant Survey Content | - | P | P |
Part 2: Information Reporting | - | P | P |
Commercial Kitchen | Education | Multifamily Residential | Restaurant | Retail | |
---|---|---|---|---|---|
Part 1: Occupant Survey Content | - | P | - | O | O |
Part 2: Information Reporting | - | P | - | O | O |
Verification Methods Matrix
Letters of Assurance | Annotated Documents | On-Site Checks | |
---|---|---|---|
PART 1 (Protocol) Occupant Survey Content |
Policy Document | ||
PART 2 (Protocol) Information Reporting |
Policy Document |
86.1.a |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including acoustic quality. |
86.1.b |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including thermal comfort. |
86.1.c |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including office furnishings. |
86.1.d |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including lighting. |
86.1.e |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including air quality. |
86.1.f |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including cleanliness and maintenance. |
86.1.g |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including office layout. |