Post-occupancy surveys
- 84 Health and wellness awareness
- 85 Integrative design
- 86 Post-occupancy surveys
- 87 Beauty and design I
- 88 Biophilia I - qualitative
- 89 Adaptable spaces
- 90 Healthy sleep policy
- 91 Business travel
- 92 Building health policy
- 93 Workplace family support
- 94 Self-monitoring
- 95 Stress and addiction treatment
- 96 Altruism
- 97 Material transparency
- 98 Organizational transparency
- 99 Beauty and design II
- 100 Biophilia II - quantitative
- 101 Innovation feature I
- 102 Innovation feature II
- P5 Health through housing equity
- P6 Education space provisions
86. Post-occupancy surveys
Given the diversity of built environments, it is difficult to prescribe a comprehensive set of features that are effective across all settings. Occupancy surveys can be useful in measuring the extent to which a building is effectively promoting and protecting the health and comfort needs of its occupants. In addition, the ability to offer feedback and have a recognized stake in one’s comfort and well-being can have a positive impact on occupant mood.
This feature uses occupancy surveys to offer insight into the success of WELL features in a particular building environment, and to provide feedback for the improvement of the WELL Building Standard.
In buildings with 10 or more employees, the Occupant Indoor Environmental Quality (IEQ) Survey™ from the Center for the Built Environment at UC Berkeley (or approved alternative) is given to a representative sample of at least 30% of employees at least once per year unless otherwise noted. The survey covers the following topics of occupant satisfaction:
Aggregate results from surveys are reported within 30 days to the following groups:
Applicability Matrix
Core & Shell | New & Existing Buildings | New & Existing Interiors | |
---|---|---|---|
Part 1: Occupant Survey Content | - | P | P |
Part 2: Information Reporting | - | P | P |
Commercial Kitchen | Education | Multifamily Residential | Restaurant | Retail | |
---|---|---|---|---|---|
Part 1: Occupant Survey Content | - | P | - | O | O |
Part 2: Information Reporting | - | P | - | O | O |
Verification Methods Matrix
Letters of Assurance | Annotated Documents | On-Site Checks | |
---|---|---|---|
Part 1: Occupant Survey Content | Policy Document | ||
Part 2: Information Reporting | Policy Document |
86.1.c |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including office furnishings. |
86.1.d |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including lighting. |
86.1.e |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including air quality. |
86.1.f |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including cleanliness and maintenance. |
86.1.g |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including office layout. |
86.1.a |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including acoustic quality. |
86.1.b |
CBE's Occupant Indoor Environmental Quality (IEQ) Survey™ covers several core question areas that address key aspects of the indoor environment, including thermal comfort. |