This is a legacy version of the WELL Building Standard. Please check the latest version here.

Cleaning protocol

Regular cleaning is an important practice as it helps to remove potentially harmful debris and maintain a healthy indoor environment. However, numerous chemicals and improper cleaning techniques can undermine indoor air quality. Harmful ingredients in cleaning products can lead to eye, nose, throat and skin irritation, and emit VOCs into the indoor environment, which may lead to other health effects including sick building syndrome (SBS). An adequate cleaning regimen using non-toxic, hypoallergenic cleaners helps to reduce bioloads, pests, environmental allergens and unpleasant odors without introducing chemicals that might adversely impact indoor air quality.

Part 1: Cleaning Plan for Occupied Spaces

A cleaning plan is created which includes following requirements:

a. A list of high-touch and low-touch surfaces in the space (see Table A1 in Appendix C).
b. A cleaning schedule that specifies the extent and frequency that a surface is cleaned, sanitized, or disinfected in accordance with the Disinfection and Sanitization and Entryway Maintenance sections of Table A4 in Appendix C.
c. A cleaning protocol and dated cleaning logs that are maintained and available to all occupants.
d. A list of approved product seals with which all cleaning products must comply (see Table A4 in Appendix C).
e. The Cleaning Equipment and Training section of Table A4 in Appendix C.

Applicability Matrix

Core & Shell New & Existing Buildings New & Existing Interiors
Part 1: Cleaning Plan for Occupied Spaces - P P
Commercial Kitchen Education Multifamily Residential Restaurant Retail
Part 1: Cleaning Plan for Occupied Spaces P P P P P

Verification Methods Matrix

Letters of Assurance Annotated Documents On-Site Checks
Part 1: Cleaning Plan for Occupied Spaces Operations Schedule